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The Death and Life of the Great American School System: How Testing and Choice Are Undermining Education


Your Customer Service Calls May be Monitored by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Having just spent twenty five minutes on hold, being bounced between four different people, and being [...]

If you would like more information about the great work systems and improvement tools I have to offer, please send me an e-mail at . I have been fortunate to learn about, and practice using, many great work systems during my career such as those that are used to develop effective leaders, strategies, and processes. I would like to have the chance to help make one or more of these great work systems improve your performance.


Chicago IT Consulting, Managed Services & Tech Support

When a leak does occur … I call Great Lakes Systems. They always provide me with the same or next day service. When [another roofer] is called, response time is two, three, or more days … the bottom line is service … Great Lakes Systems provides the customer service.