We have all had been in difficult negotiations with difficult people. Not only does the negotiation seem to be running into a dead end, the people with whom you are dealing have hardly endeared themselves to you. To make matters worse, often enough we are accused to be responsible for the stagnation in the negotiations.
In Dealing with Difficult People, you’ll learn how to get past “no” with advice from experts like William Ury, author of Getting Past No: Negotiating with Difficult People.
If you can’t negotiate successfully in these cases, you lose and they win. So it’s worth trying to find a common ground. Here are some approaches and tactics for negotiating with difficult people: two fundamentals; five strategies; and ten techniques.