The flexibility of the Noble solution is one of the hallmarks of our system. Our open design allows us to integrate the Noble platform with many of our clients’ existing PBX/ACD environments for call blending. The Noble CTI BAG further improves these integration abilities, allowing agents to move dynamically between handling inbound ACD routed calls and outbound Noble dialer routed calls. This dynamic movement maximizes agent productivity – allowing agents to handle multiple call types and minimizing agent idle time.
[...]I am writing to express our extreme satisfaction with our Marketel Dialer System. We had bought an expensive Touch-Star / Noble System dialer just a year prior to learning about Marketel. Despite the fact that we had just made a large investment in our previous system, we found that the superior equipment, service and support as well as the reasonable pricing of Marketel made it a no-brainer for us to make the switch. We have now been using our Marketel system for several months and are thrilled with every aspect of our experience. They are great to work with and go out of their way to provide top notch service.[...]